INSTITUTE POLICIES
Refund & Cancellation Policy
A policy framework for course fees, cancellations, instalments, missed classes and refunds.
Before payment
The applicable course fee, currency, payment method, schedule and any approved instalment plan should be confirmed before payment. Do not rely on informal or unverified payment instructions.
Payment verification
Cash, bank transfer, Easypaisa and JazzCash submissions are subject to independent institute verification. Uploading a receipt or entering a transaction reference does not guarantee approval or enrolment.
Cancellation and refund decisions
Refund eligibility, deductions, deadlines, processing times, missed-class treatment and exceptional circumstances must be set by an authorized institute policy owner and reviewed for applicable law before this page is published. No specific refund promise is made by this draft.
Rescheduling and missed sessions
The final policy must explain teacher absence, learner absence, public holidays, make-up classes, late cancellation and rescheduling rules for each relevant course type.
How to request a review
Use the institute's verified official support channel and provide only the minimum information needed to identify the enrolment or payment. Never send passwords or full card credentials.
Questions about this policy?
Contact the institute through its verified official contact channels.
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